diff --git a/.reek b/.reek
index 54bff8852c2..0253240c30a 100644
--- a/.reek
+++ b/.reek
@@ -161,6 +161,7 @@ UtilityFunction:
     - LocaleHelper#locale_url_param
     - IdvSession#timed_out_vendor_error
     - JWT::Signature#sign
+    - SmsAccountResetCancellationNotifierJob#perform
 'app/controllers':
   InstanceVariableAssumption:
     enabled: false
diff --git a/app/controllers/account_reset/cancel_controller.rb b/app/controllers/account_reset/cancel_controller.rb
index 7c12994e22e..8cbe8659e7f 100644
--- a/app/controllers/account_reset/cancel_controller.rb
+++ b/app/controllers/account_reset/cancel_controller.rb
@@ -1,8 +1,9 @@
 module AccountReset
   class CancelController < ApplicationController
     def cancel
-      if AccountResetService.cancel_request(params[:token])
-        handle_success
+      account_reset = AccountResetService.cancel_request(params[:token])
+      if account_reset
+        handle_success(account_reset.user)
       else
         handle_failure
       end
@@ -11,9 +12,13 @@ def cancel
 
     private
 
-    def handle_success
-      analytics.track_event(Analytics::ACCOUNT_RESET, event: :cancel, token_valid: true)
+    def handle_success(user)
+      analytics.track_event(Analytics::ACCOUNT_RESET,
+                            event: :cancel, token_valid: true, user_id: user.uuid)
       sign_out if current_user
+      UserMailer.account_reset_cancel(user.email).deliver_later
+      phone = user.phone
+      SmsAccountResetCancellationNotifierJob.perform_now(phone: phone) if phone.present?
       flash[:success] = t('devise.two_factor_authentication.account_reset.successful_cancel')
     end
 
diff --git a/app/controllers/account_reset/delete_account_controller.rb b/app/controllers/account_reset/delete_account_controller.rb
index b97d9c5a2b3..d6a13530dc8 100644
--- a/app/controllers/account_reset/delete_account_controller.rb
+++ b/app/controllers/account_reset/delete_account_controller.rb
@@ -7,8 +7,10 @@ class DeleteAccountController < ApplicationController
     def show; end
 
     def delete
-      analytics.track_event(Analytics::ACCOUNT_RESET, event: :delete, token_valid: true)
-      email = reset_session_and_set_email
+      user = @account_reset_request.user
+      analytics.track_event(Analytics::ACCOUNT_RESET,
+                            event: :delete, token_valid: true, user_id: user.uuid)
+      email = reset_session_and_set_email(user)
       UserMailer.account_reset_complete(email).deliver_later
       redirect_to account_reset_confirm_delete_account_url
     end
@@ -19,8 +21,7 @@ def check_feature_enabled
       redirect_to root_url unless FeatureManagement.account_reset_enabled?
     end
 
-    def reset_session_and_set_email
-      user = @account_reset_request.user
+    def reset_session_and_set_email(user)
       email = user.email
       user.destroy!
       sign_out
diff --git a/app/controllers/account_reset/request_controller.rb b/app/controllers/account_reset/request_controller.rb
index 0b99bc2ace5..0eb7e428faa 100644
--- a/app/controllers/account_reset/request_controller.rb
+++ b/app/controllers/account_reset/request_controller.rb
@@ -28,10 +28,13 @@ def reset_session_with_email
     end
 
     def send_notifications
-      SmsAccountResetNotifierJob.perform_now(
-        phone: current_user.phone,
-        cancel_token: current_user.account_reset_request.request_token
-      )
+      phone = current_user.phone
+      if phone
+        SmsAccountResetNotifierJob.perform_now(
+          phone: phone,
+          cancel_token: current_user.account_reset_request.request_token
+        )
+      end
       UserMailer.account_reset_request(current_user).deliver_later
     end
 
diff --git a/app/jobs/sms_account_reset_cancellation_notifier_job.rb b/app/jobs/sms_account_reset_cancellation_notifier_job.rb
new file mode 100644
index 00000000000..d8f96b51e87
--- /dev/null
+++ b/app/jobs/sms_account_reset_cancellation_notifier_job.rb
@@ -0,0 +1,13 @@
+class SmsAccountResetCancellationNotifierJob < ApplicationJob
+  queue_as :sms
+
+  def perform(phone:)
+    TwilioService::Utils.new.send_sms(
+      to: phone,
+      body: I18n.t(
+        'jobs.sms_account_reset_cancel_job.message',
+        app: APP_NAME
+      )
+    )
+  end
+end
diff --git a/app/mailers/user_mailer.rb b/app/mailers/user_mailer.rb
index 72ff09e8954..2c6aa0e24e2 100644
--- a/app/mailers/user_mailer.rb
+++ b/app/mailers/user_mailer.rb
@@ -42,4 +42,8 @@ def account_reset_granted(user, account_reset)
   def account_reset_complete(email)
     mail(to: email, subject: t('user_mailer.account_reset_complete.subject'))
   end
+
+  def account_reset_cancel(email)
+    mail(to: email, subject: t('user_mailer.account_reset_cancel.subject'))
+  end
 end
diff --git a/app/services/account_reset_service.rb b/app/services/account_reset_service.rb
index eefae3f4c12..901bdc5ee18 100644
--- a/app/services/account_reset_service.rb
+++ b/app/services/account_reset_service.rb
@@ -18,6 +18,7 @@ def self.cancel_request(token)
     account_reset.update(cancelled_at: Time.zone.now,
                          request_token: nil,
                          granted_token: nil)
+    account_reset
   end
 
   def self.report_fraud(token)
diff --git a/app/views/user_mailer/account_reset_cancel.html.slim b/app/views/user_mailer/account_reset_cancel.html.slim
new file mode 100644
index 00000000000..530ae2ec5f9
--- /dev/null
+++ b/app/views/user_mailer/account_reset_cancel.html.slim
@@ -0,0 +1,16 @@
+p.lead == t('.intro', app: link_to(APP_NAME, Figaro.env.mailer_domain_name, class: 'gray'))
+
+table.spacer
+  tbody
+    tr
+      td.s10 height="10px"
+        | &nbsp;
+table.hr
+  tr
+    th
+      | &nbsp;
+
+p == t('.help',
+        app: link_to(APP_NAME, Figaro.env.mailer_domain_name, class: 'gray'),
+        help_link: link_to(t('user_mailer.help_link_text'), MarketingSite.help_url),
+        contact_link: link_to(t('user_mailer.contact_link_text'), MarketingSite.contact_url))
diff --git a/config/locales/devise/en.yml b/config/locales/devise/en.yml
index e9602f0374c..1a0248de049 100644
--- a/config/locales/devise/en.yml
+++ b/config/locales/devise/en.yml
@@ -146,7 +146,7 @@ en:
         code below.
       please_try_again_html: Please try again in <strong id=%{id}>%{time_remaining}</strong>.
       account_reset:
-        successful_cancel: Thank you. The request to delete your login.gov account
+        successful_cancel: Thank you. Your request to delete your login.gov account
           has been cancelled.
         link: deleting your account
         text_html: If you can't use any of these security options above, you can reset
diff --git a/config/locales/devise/es.yml b/config/locales/devise/es.yml
index 1e273df55ee..72c5de6f910 100644
--- a/config/locales/devise/es.yml
+++ b/config/locales/devise/es.yml
@@ -151,8 +151,8 @@ es:
         el código de seguridad a continuación.
       please_try_again_html: Inténtelo de nuevo en <strong id=%{id}>%{time_remaining}</strong>.
       account_reset:
-        successful_cancel: Gracias. La solicitud para eliminar su cuenta de login.gov
-          ha sido cancelado.
+        successful_cancel: Gracias. Su solicitud para eliminar su cuenta de login.gov
+          ha sido cancelada.
         link: eliminando su cuenta
         text_html: Si no puede usar ninguna de estas opciones de seguridad anteriores,
           puede restablecer tus preferencias por %{link}.
diff --git a/config/locales/devise/fr.yml b/config/locales/devise/fr.yml
index f9f764116c5..a295a39d818 100644
--- a/config/locales/devise/fr.yml
+++ b/config/locales/devise/fr.yml
@@ -158,8 +158,8 @@ fr:
         le code de sécurité ci-dessous.
       please_try_again_html: Veuillez essayer de nouveau dans <strong id=%{id}>%{time_remaining}</strong>.
       account_reset:
-        successful_cancel: Je vous remercie. La demande de suppression de votre compte
-          login.gov a été annulé.
+        successful_cancel: Je vous remercie. Votre demande de suppression de votre
+          compte login.gov a été annulée.
         link: supprimer votre compte
         text_html: Si vous ne pouvez pas utiliser l'une de ces options de sécurité
           ci-dessus, vous pouvez réinitialiser vos préférences par %{link}.
diff --git a/config/locales/jobs/en.yml b/config/locales/jobs/en.yml
index d7d47937775..e2b078abf16 100644
--- a/config/locales/jobs/en.yml
+++ b/config/locales/jobs/en.yml
@@ -4,6 +4,8 @@ en:
     sms_otp_sender_job:
       message: "%{code} is your %{app} one-time security code. This code will expire
         in %{expiration} minutes."
+    sms_account_reset_cancel_job:
+      message: Your request to delete your login.gov account has been cancelled.
     sms_account_reset_notifier_job:
       message: 'You''ve requested to delete your login.gov account. Your request will
         be processed in 24 hours. If you don’t want to delete your account, please
diff --git a/config/locales/jobs/es.yml b/config/locales/jobs/es.yml
index e0f5c767b71..6ead589ceff 100644
--- a/config/locales/jobs/es.yml
+++ b/config/locales/jobs/es.yml
@@ -4,6 +4,8 @@ es:
     sms_otp_sender_job:
       message: "%{code} es su %{app} código de seguridad de sólo un uso. Este código
         caducará en %{expiration} minutos."
+    sms_account_reset_cancel_job:
+      message: Su solicitud para eliminar su cuenta de login.gov ha sido cancelada.
     sms_account_reset_notifier_job:
       message: 'Has solicitado eliminar tu cuenta de login.gov. Su solicitud será
         ser procesado en 24 horas. Si no desea eliminar su cuenta, por favor cancelar:
diff --git a/config/locales/jobs/fr.yml b/config/locales/jobs/fr.yml
index 76c1a828e42..f4509827b37 100644
--- a/config/locales/jobs/fr.yml
+++ b/config/locales/jobs/fr.yml
@@ -4,6 +4,8 @@ fr:
     sms_otp_sender_job:
       message: "%{code} est votre %{app} code de sécurité à utilisation unique. Ce
         code expirera dans %{expiration} minutes."
+    sms_account_reset_cancel_job:
+      message: Votre demande de suppression de votre compte login.gov a été annulée.
     sms_account_reset_notifier_job:
       message: 'Vous avez demandé à supprimer votre compte login.gov. Votre demande
         sera être traité en 24 heures. Si vous ne souhaitez pas supprimer votre compte,
diff --git a/config/locales/user_mailer/en.yml b/config/locales/user_mailer/en.yml
index 0ba57faca25..21e09a1bfdf 100644
--- a/config/locales/user_mailer/en.yml
+++ b/config/locales/user_mailer/en.yml
@@ -8,6 +8,11 @@ en:
         didn't request a password reset, you can ignore this message.
       link_text: Create your account
       subject: Your login.gov password reset request
+    account_reset_cancel:
+      intro: This email confirms you have cancelled the request to delete your login.gov
+        account.
+      subject: Delete your account
+      help: ''
     account_reset_request:
       help: ''
       intro: You’ve requested to delete your login.gov account. <br><br><strong>Your
diff --git a/config/locales/user_mailer/es.yml b/config/locales/user_mailer/es.yml
index 0c4d9b723a7..a7349619979 100644
--- a/config/locales/user_mailer/es.yml
+++ b/config/locales/user_mailer/es.yml
@@ -5,6 +5,11 @@ es:
       intro: NOT TRANSLATED YET
       link_text: NOT TRANSLATED YET
       subject: NOT TRANSLATED YET
+    account_reset_cancel:
+      intro: Este correo electrónico confirma que ha cancelado la solicitud para eliminar
+        su cuenta de login.gov.
+      subject: Eliminar su cuenta
+      help: ''
     account_reset_request:
       help: ''
       intro: Has solicitado eliminar tu cuenta de login.gov.<br><br><strong>Su la
diff --git a/config/locales/user_mailer/fr.yml b/config/locales/user_mailer/fr.yml
index 632f237141b..18556d9a1fd 100644
--- a/config/locales/user_mailer/fr.yml
+++ b/config/locales/user_mailer/fr.yml
@@ -5,6 +5,11 @@ fr:
       intro: NOT TRANSLATED YET
       link_text: NOT TRANSLATED YET
       subject: NOT TRANSLATED YET
+    account_reset_cancel:
+      intro: Cet e-mail confirme que vous avez annulé la demande de suppression de
+        votre compte login.gov.
+      subject: Supprimer votre compte
+      help: ''
     account_reset_request:
       help: ''
       intro: Vous avez demandé à supprimer votre compte login.gov.<br><br><strong>Votre
diff --git a/spec/controllers/account_reset/cancel_controller_spec.rb b/spec/controllers/account_reset/cancel_controller_spec.rb
index d7f40f8377f..2cc508be842 100644
--- a/spec/controllers/account_reset/cancel_controller_spec.rb
+++ b/spec/controllers/account_reset/cancel_controller_spec.rb
@@ -1,14 +1,19 @@
 require 'rails_helper'
 
 describe AccountReset::CancelController do
+  let(:user) { create(:user, :signed_up, phone: '+1 (703) 555-0000') }
+  before do
+    TwilioService::Utils.telephony_service = FakeSms
+  end
+
   describe '#cancel' do
     it 'logs a good token to the analytics' do
-      user = create(:user)
       AccountResetService.new(user).create_request
 
       stub_analytics
       expect(@analytics).to receive(:track_event).
-        with(Analytics::ACCOUNT_RESET, event: :cancel, token_valid: true)
+        with(Analytics::ACCOUNT_RESET,
+             event: :cancel, token_valid: true, user_id: user.uuid)
 
       post :cancel, params: { token: AccountResetRequest.all[0].request_token }
     end
@@ -25,5 +30,37 @@
       post :cancel
       expect(response).to redirect_to root_url
     end
+
+    it 'sends an SMS if there is a phone' do
+      AccountResetService.new(user).create_request
+      allow(SmsAccountResetCancellationNotifierJob).to receive(:perform_now)
+
+      post :cancel, params: { token: AccountResetRequest.all[0].request_token }
+
+      expect(SmsAccountResetCancellationNotifierJob).to have_received(:perform_now).with(
+        phone: user.phone
+      )
+    end
+
+    it 'does not send an SMS if there is no phone' do
+      AccountResetService.new(user).create_request
+      allow(SmsAccountResetCancellationNotifierJob).to receive(:perform_now)
+      user.phone = nil
+      user.save!
+
+      post :cancel, params: { token: AccountResetRequest.all[0].request_token }
+
+      expect(SmsAccountResetCancellationNotifierJob).to_not have_received(:perform_now)
+    end
+
+    it 'sends an email' do
+      AccountResetService.new(user).create_request
+
+      @mailer = instance_double(ActionMailer::MessageDelivery, deliver_later: true)
+      allow(UserMailer).to receive(:account_reset_cancel).with(user.email).
+        and_return(@mailer)
+
+      post :cancel, params: { token: AccountResetRequest.all[0].request_token }
+    end
   end
 end
diff --git a/spec/controllers/account_reset/delete_account_controller_spec.rb b/spec/controllers/account_reset/delete_account_controller_spec.rb
index 909ecff1b84..c9c5030b982 100644
--- a/spec/controllers/account_reset/delete_account_controller_spec.rb
+++ b/spec/controllers/account_reset/delete_account_controller_spec.rb
@@ -10,7 +10,7 @@
       session[:granted_token] = AccountResetRequest.all[0].granted_token
       stub_analytics
       expect(@analytics).to receive(:track_event).
-        with(Analytics::ACCOUNT_RESET, event: :delete, token_valid: true)
+        with(Analytics::ACCOUNT_RESET, event: :delete, token_valid: true, user_id: user.uuid)
 
       delete :delete
     end
diff --git a/spec/jobs/sms_account_reset_cancellation_notifier_job_spec.rb b/spec/jobs/sms_account_reset_cancellation_notifier_job_spec.rb
new file mode 100644
index 00000000000..2960013b35d
--- /dev/null
+++ b/spec/jobs/sms_account_reset_cancellation_notifier_job_spec.rb
@@ -0,0 +1,38 @@
+require 'rails_helper'
+
+describe SmsAccountResetCancellationNotifierJob do
+  include Features::ActiveJobHelper
+
+  describe '.perform' do
+    before do
+      reset_job_queues
+      TwilioService::Utils.telephony_service = FakeSms
+      FakeSms.messages = []
+    end
+
+    subject(:perform) do
+      SmsAccountResetCancellationNotifierJob.perform_now(
+        phone: '+1 (888) 555-5555'
+      )
+    end
+
+    it 'sends a message to the mobile number', twilio: true do
+      allow(Figaro.env).to receive(:twilio_messaging_service_sid).and_return('fake_sid')
+
+      TwilioService::Utils.telephony_service = FakeSms
+
+      perform
+
+      messages = FakeSms.messages
+
+      expect(messages.size).to eq(1)
+
+      msg = messages.first
+
+      expect(msg.messaging_service_sid).to eq('fake_sid')
+      expect(msg.to).to eq('+1 (888) 555-5555')
+      expect(msg.body).
+        to eq(I18n.t('jobs.sms_account_reset_cancel_job.message', app: APP_NAME))
+    end
+  end
+end
diff --git a/spec/services/account_reset_service_spec.rb b/spec/services/account_reset_service_spec.rb
index 55670c9f9b2..6ad96b17490 100644
--- a/spec/services/account_reset_service_spec.rb
+++ b/spec/services/account_reset_service_spec.rb
@@ -37,12 +37,13 @@
   describe '#cancel_request' do
     it 'removes tokens from a account reset request' do
       subject.create_request
-      AccountResetService.cancel_request(user.account_reset_request.request_token)
+      cancel = AccountResetService.cancel_request(user.account_reset_request.request_token)
       arr = AccountResetRequest.find_by(user_id: user.id)
       expect(arr.request_token).to_not be_present
       expect(arr.granted_token).to_not be_present
       expect(arr.requested_at).to be_present
       expect(arr.cancelled_at).to be_present
+      expect(arr).to eq(cancel)
     end
 
     it 'does not raise an error for a cancel request with a blank token' do