diff --git a/config/locales/doc_auth/en.yml b/config/locales/doc_auth/en.yml
index cfd92f4126a..4962fbe6374 100644
--- a/config/locales/doc_auth/en.yml
+++ b/config/locales/doc_auth/en.yml
@@ -87,8 +87,7 @@ en:
         network_error: We are having technical difficulties on our end. Please try to
           submit your images again later.
         no_liveness: Try taking new pictures.
-        selfie_failure: Try taking your photos again. Make sure all of your photos are
-          clear and in focus.
+        selfie_failure: We couldn’t verify the photo of yourself. Try taking a new picture.
         selfie_failure_help_link_text: Review more tips for taking clear photos
       glare:
         failed_short: Image has glare, please try again.
diff --git a/config/locales/doc_auth/es.yml b/config/locales/doc_auth/es.yml
index b4da9edb2e8..c20af575a2f 100644
--- a/config/locales/doc_auth/es.yml
+++ b/config/locales/doc_auth/es.yml
@@ -111,8 +111,7 @@ es:
         network_error: Estamos teniendo problemas técnicos por nuestra parte. Intente
           enviar sus imágenes de nuevo más tarde.
         no_liveness: Intente tomar nuevas fotografías.
-        selfie_failure: Intente tomar de nuevo sus fotos. Asegúrese de que sus fotos
-          estén claras y enfocadas.
+        selfie_failure: No pudimos verificar su foto. Intente tomar una nueva foto.
         selfie_failure_help_link_text: Consulte más consejos para tomar fotos claras
       glare:
         failed_short: Hay reflejos en la imagen, por favor inténtelo de nuevo.
@@ -190,7 +189,7 @@ es:
       verify_at_post_office: Verifique su identidad en una oficina de correos
       verify_identity: Verifique su identidad
       verify_online: Verifique su identidad en línea
-      welcome: 'Verifiquemos su identidad para
%{sp_name}'
+      welcome: 'Verifiquemos su identidad para %{sp_name}'
     hybrid_flow_warning:
       explanation_html: Usted está utilizando <strong>%{app_name}</strong> para
         verificar su identidad y acceder a
diff --git a/config/locales/doc_auth/fr.yml b/config/locales/doc_auth/fr.yml
index 90c246421e5..d632532239b 100644
--- a/config/locales/doc_auth/fr.yml
+++ b/config/locales/doc_auth/fr.yml
@@ -118,8 +118,8 @@ fr:
         network_error: Nous avons des difficultés techniques de notre côté. Veuillez
           essayer de soumettre à nouveau vos images plus tard.
         no_liveness: Essayez de prendre de nouvelles photos.
-        selfie_failure: Essayez de prendre de nouvelles photos de vous-même. Veillez à
-          ce que toutes vos photos soient claires et nettes.
+        selfie_failure: Nous n’avons pas pu vérifier votre photo. Essayez de prendre une
+          nouvelle photo.
         selfie_failure_help_link_text: Consultez plus de conseils pour prendre des photos claires
       glare:
         failed_short: L’image a des reflets, veuillez réessayer.
diff --git a/config/locales/doc_auth/zh.yml b/config/locales/doc_auth/zh.yml
index ac35da9834a..4806e2b13b6 100644
--- a/config/locales/doc_auth/zh.yml
+++ b/config/locales/doc_auth/zh.yml
@@ -66,8 +66,7 @@ zh:
         multiple_front_id_failures: 我们无法验证你身份证件的正面。尝试重拍一张。
         network_error: 我们这边有技术困难。请稍后再提交你的图像。
         no_liveness: 尝试重拍。
-        selfie_failure: Try taking your photos again. Make sure all of your photos are
-          clear and in focus.
+        selfie_failure: 我们无法验证你自己的照片。请重拍一张。
         selfie_failure_help_link_text: Review more tips for taking clear photos
       glare:
         failed_short: 图像有炫光，请再试一次。
diff --git a/spec/features/idv/doc_auth/document_capture_spec.rb b/spec/features/idv/doc_auth/document_capture_spec.rb
index 8abe2acf0ea..7d351836d37 100644
--- a/spec/features/idv/doc_auth/document_capture_spec.rb
+++ b/spec/features/idv/doc_auth/document_capture_spec.rb
@@ -353,6 +353,10 @@
               expect(page).to have_content(body_error_message)
 
               click_try_again
+
+              selfie_inline_error_message = strip_tags(t('doc_auth.errors.general.selfie_failure'))
+              expect(page).to have_content(selfie_inline_error_message)
+
               expect(page).to have_current_path(idv_document_capture_path)
 
               # inline error to be fixed in lg-12999
@@ -385,6 +389,8 @@
 
               inline_error_message = strip_tags(t('doc_auth.errors.dpi.failed_short'))
               expect(page).to have_content(inline_error_message)
+              selfie_inline_error_message = strip_tags(t('doc_auth.errors.general.selfie_failure'))
+              expect(page).not_to have_content(selfie_inline_error_message)
 
               # when there are both doc auth errors and face match errors
 
@@ -414,6 +420,8 @@
 
               inline_error_message = strip_tags(t('doc_auth.errors.dpi.failed_short'))
               expect(page).to have_content(inline_error_message)
+              selfie_inline_error_message = strip_tags(t('doc_auth.errors.general.selfie_failure'))
+              expect(page).not_to have_content(selfie_inline_error_message)
 
               # when doc auth result and liveness pass but face match fails
 
@@ -445,6 +453,8 @@
                 t('doc_auth.errors.general.multiple_front_id_failures'),
               )
               expect(page).to have_content(inline_error_message)
+              selfie_inline_error_message = strip_tags(t('doc_auth.errors.general.selfie_failure'))
+              expect(page).to have_content(selfie_inline_error_message)
 
               # when there is a doc auth error on one side of the ID and face match errors
 
@@ -474,6 +484,8 @@
 
               inline_error_message = strip_tags(t('doc_auth.errors.general.fallback_field_level'))
               expect(page).to have_content(inline_error_message)
+              selfie_inline_error_message = strip_tags(t('doc_auth.errors.general.selfie_failure'))
+              expect(page).not_to have_content(selfie_inline_error_message)
 
               # when there is a doc auth error on one side of the ID and a liveness error
 
@@ -503,6 +515,8 @@
 
               inline_error_message = strip_tags(t('doc_auth.errors.general.fallback_field_level'))
               expect(page).to have_content(inline_error_message)
+              selfie_inline_error_message = strip_tags(t('doc_auth.errors.general.selfie_failure'))
+              expect(page).not_to have_content(selfie_inline_error_message)
 
               # when doc auth result is "attention" and face match errors
 
@@ -532,6 +546,8 @@
 
               inline_error_message = strip_tags(t('doc_auth.errors.general.fallback_field_level'))
               expect(page).to have_content(inline_error_message)
+              selfie_inline_error_message = strip_tags(t('doc_auth.errors.general.selfie_failure'))
+              expect(page).not_to have_content(selfie_inline_error_message)
 
               # when doc auth passes but there are both liveness errors and face match errors
 
@@ -561,6 +577,9 @@
               click_try_again
               expect(page).to have_current_path(idv_document_capture_path)
 
+              selfie_inline_error_message = strip_tags(t('doc_auth.errors.general.selfie_failure'))
+              expect(page).to have_content(selfie_inline_error_message)
+
               # when doc auth, liveness, and face match pass but PII validation fails
 
               attach_images(
@@ -591,6 +610,8 @@
                 t('doc_auth.errors.general.multiple_front_id_failures'),
               )
               expect(page).to have_content(inline_error_message)
+              selfie_inline_error_message = strip_tags(t('doc_auth.errors.general.selfie_failure'))
+              expect(page).not_to have_content(selfie_inline_error_message)
 
               # when there are both face match errors and pii errors
 
@@ -622,6 +643,8 @@
                 t('doc_auth.errors.general.multiple_front_id_failures'),
               )
               expect(page).to have_content(inline_error_message)
+              selfie_inline_error_message = strip_tags(t('doc_auth.errors.general.selfie_failure'))
+              expect(page).to have_content(selfie_inline_error_message)
             end
           end
 
diff --git a/spec/i18n_spec.rb b/spec/i18n_spec.rb
index b35e176c306..84a1838a3e1 100644
--- a/spec/i18n_spec.rb
+++ b/spec/i18n_spec.rb
@@ -89,7 +89,6 @@ class BaseTask
         { key: 'doc_auth.errors.alerts.selfie_not_live', locales: %i[zh] },
         { key: 'doc_auth.errors.alerts.selfie_not_live_help_link_text', locales: %i[zh] },
         { key: 'doc_auth.errors.alerts.selfie_poor_quality', locales: %i[zh] },
-        { key: 'doc_auth.errors.general.selfie_failure', locales: %i[zh] },
         { key: 'doc_auth.errors.general.selfie_failure_help_link_text', locales: %i[zh] },
         { key: 'doc_auth.headings.hybrid_handoff_selfie', locales: %i[zh] },
         { key: 'doc_auth.info.getting_started_html', locales: %i[zh] },